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Protecting your privacy is important to AirBridge Broadband.
 

This privacy policy explains how we collect, use, share, and protect the information of our customers who use our high-speed internet, Wi-Fi hotspots, website, and mobile app.
 

What Information We Collect and How We Collect It

We collect information from you in several ways:
 

  • Information You Provide: This includes your name, contact information,  payment information, and information from surveys.

  • Cookies and Tracking Mechanisms: We use cookies and similar tools to collect information about your interactions with our websites. We may also receive information from third-party analytics companies.

  • Information from Third Parties: We may receive information from  landlords (regarding installation permission).

  • Social Media: If you log in using social media credentials, we may collect information from your social media profile (subject to your social media settings).

  • When You Contact Us: We may record calls for quality assurance purposes and keep records of our communication with you.
     

Sharing Exclusions: Text message opt-in data and consent will never be shared with third parties.
 

How We Use and Share the Information We Collect
 

We use your information to:

  • Provide, manage, and improve our services.

  • Bill and collect payment.

  • Understand our customers and market our services.

  • Deliver relevant advertising.

  • Respond to your questions and concerns.

  • Manage, repair, and protect our network.

  • Personalize your website experience and gather website usage information.

  • Share with third-party agents and vendors who work for us (with strict data use limitations).

  • Share with legal authorities or as required by law.

  • Investigate or defend against claims.

  • Protect our rights, property, and safety (and yours).

  • Facilitate mergers, acquisitions, or service transitions.
     

We do not share your personal information for any other purposes. We may share anonymous or aggregate information with third parties for service improvement.
 

How We Protect Your Information
 

We use security measures to protect your information. However, no system is foolproof. We retain your information only as long as necessary for legal or business purposes.
 

Children's Privacy
 

We do not knowingly collect information from children under 13.

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